Joseph Mathew, MD

Good experience

Everyone was helpful and Dr Mathew answered all my questions where I understood them.

The doctor was great, but the front desk secretaries were not helpful at all. They should be very much cooperative with the patients, and I was not too happy. They said they don't have a fax machine, they don't have this, they don't have copy machine, they cannot scan this, they cannot make copy. And I know that doctor's office always have a copy machine and all that stuff. And they should have an email also. That's the very key point that if doctor wants to send any email to them, the appointment, the reports and everything, they can do it. I don't have to call my primary to tell them to send it by fax or whatever it is. But I would suggest that they should have a copy machine in the office. They should be provided with that to make the copies of the patients' information and all that stuff. Thank you.

Dr. Mathew is professional, has 'bedside manner, very caring.

The provider, Dr. Joseph Mathews, is an excellent doctor. He knows his subject very well. The practice has to work on the front office. The people who talk to the patient when they come in, they are very, very impatient and very inconsiderate with the patient. They do not understand the patient or they do not understand the patient's need and they are very, very impatient and very rude with the patients. You really need to work on their people skill and the patient skill. Thank you.