Masayuki Inouye, MD Otolaryngology in Hackensack, NJ

Keep up the good work üëè

it was a nice an friendly place

Great care but reaching the office staff was not easy

I truly thank Jesus Christ for Dr. Inouye! Dr. Inouye is the BEST Endocrinologist surgeon!!! He is very patience, kind, compassionate and knowledgeable about what he does. Like the saying goes - he practice what he preaches! After surgery, there is less than 0.01 % no visible scars - blends in with your skin! REMARKABLY AMAZING!!! THANK YOU JESUS FOR DR. INOUYE!!! THANK YOU DR. INOUYE!!! May God continue to lead and guide you as you keep doing what you do best. God Bless You!

Dr Inouye is a stellar doctor and trusted not only myself in his care but also my daughter.

The professionalism and expertise provided helped explain specific details.

üëå

Again excellent and thorough

I will definitely recommend the doctor and his staff

Thank you Dr Masayuki for your kindness and care for your patients.

Dr Inouye listens and respects you.

All good

Excellent service

Very nice guy ; very efficient

Doctor listen to my concerns

Excellent care and always a pleasure to visit with the Doctor.

The doctor is very professional, knowledgeable, patient, explains treatment, etc concisely, the office was immaculately kept.

All thing is better way no wait time

Professional

Thank you

He has been my doctors for years!!!

Because of my age (103) I don't know how many more visits I can make to Dr. Inouye. It's very difficult for me to keep appointments. But I am very pleased with the doctor's professionalism and would recommend him highly.

Dr’s knowledge and expertise

The provider is amazing and has great bedside manners.

Great!!

Great recognition and well deserved on all elements

Always a pleasant experience!!!!

21 years ago dr inouye saved my life thyroid cancer,i feel he can do it again.

I would highly recommend this doctor and his team to anyone in need of exceptional medical care. Their professionalism, clear communication, and genuine compassion made the entire experience reassuring and positive. From the attentive staff to the doctor’s expertise and supportive approach, I felt confident and well cared for every step of the way.

Dr. Explains things good

Knowledgeable, experienced and professional

I see Dr. Inouye every 2 months. We tried twice a year, then, 3 times a year, until we realized I needed treatment every 8 weeks. Arriving at this schedule was trial and error. There was no pressure. We worked together to find the right timing. I also see Dr. [last name] at every visit, to adjust my hearing aids. Once a year I do a complete hearing test. If there are any hearing issues, they are addressed at the appointment.

Dr. Inouye is always wonderful

Good

Great from beginning to end.

Very Good

Dr. Inouye was very patient and answered all of my questions.

Quite a difference from my previous ENT

Absolutely no problem

Nothing but excellent!!

Everything was great.

All aspects were very good and total time taken was more than acceptable..

Receptionist staff needs a course on Customer Service.

Very positive experience.

Like i said he is a very nice dr.

Dr Inouye is really great

All ok.

his more knowledgeable.

Pass my thanks to the two people I listed in this survey.

Just continue their good service to us patients.Godbless them.always

Dr Inouye awesome I would like to say thank you to Cory and Richel they were very helpful and understanding.

Treated with great respect

Every professional office should be one such as this one is because of the care and concern.

Excellent

I would appreciate learning of my next scheduled annual appointment since I have not received a call or confirmation yet from the doctors office after request was made the day I had my visit. Communication would be most appreciated.

Dr. N was caring, gentle and compassionate.

Integrity understanding and respectful

Explained exactly what was going to take place before, during and after procedure.

Really liked Dr Inouye. Kind caring gentle . Not rushed, good listener and really wanted to help. Went over treatment plan clearly and would go back again. Thank you for your professionalism and expertise!

I had a great experience with this provider

My visit with Dr. Inouye was exceptionally positive.

Dr Inouye is simply a wonderful physician. He is clearly intelligent, competent and civil. If only all medical professionals could be like him!

Doctor Inouye is the premiere ENT doctor is the tri-state area. Very professional. No body better. My only complaint is there is no parking.....Thanks

My doctor experience was great on another matter your valet service needs help I couldn't use it the line was so long

My doctor, Dr. Masayuki Inouye, did an outstanding job. A's across the board. I had no problem with the doctor, but it was problematic for me. I had to make four or five phone calls to try to speak with his assistant. I never got a call back. I had to wait over a week, a week and a half to finally in the end just make an appointment. But in the beginning, I wasn't trying to make an appointment. I was just trying to get a refill prescription that I've had refilled in the past through my doctor, Dr. Masayuki Inouye. But I guess his staff didn't take me very seriously, and I was a little disappointed about that.

Dr. Inouye always explains things clearly and in a way a lay person can understand.

Dr Inouye found my issue right away after several doctors told me nothing was wrong he listened and was very caring and I sending me to his colleague in the expertise I need

Great appointment. No problem Dr was great explained and answered My questions about My medical problem. The office was exceptionally clean and in order Staff was polite Would recommend this office and doctor

Knows his stuff and what he is doing.

It's very difficult to make an appointment with a doctor. Nobody answers the phone and also when we were there during the last visit, we waited over an hour. The receptionist was not there and nobody took care of us. And nobody tried to find out, are you waiting? Nothing. This is not the first time. Last time was the same thing. The receptionist was not there and was not really helpful. Basically, it's hard to make an appointment and the receptionist are not helpful. That's all. Thank you.

Dr INOUYE is a very professional and respectful doctor. I've been going to him for many years. Please do something about the parking situation! It is terrible!

Dr Inouye was very knowledgeable, examined me thoroughly, prescribed meds that are improving my condition, and advised me wisely!

Smart, caring, knowledgeable! So happy I found this provider!

I waited for 1 hour to see the doctor. This is unacceptable.

The staff I found to be very, very pleasant, very efficient, and the doctor is an all-around grade A doctor. I love Dr. Masayuki and he was very, very good. Thank you.

Dr. Inouye is by far one of the best doctors I have in my group that I go to. I've been going to him for years and I recommend him to many people already. They've all been very happy and satisfied and thanked me for doing that. Thank you.

I don't think you need any improvement. Dr. Inouye was absolutely perfect. He explained everything in detail, left out nothing. I was very, very happy and satisfied with my visit.

Dr Inouye was very kind and answered all of my questions. He took his time and did not rush the visit. He was very supportive as well.

Dr. Inouye is incredibly warm and knowledgeable and gentle. He's an extraordinary listener and seems to quickly get to the heart of the issue. He has been my surgeon and continues to be my doctor, and I feel so grateful to have met him.

The wait to see the doctor was long, as it often is at this office. The doctor did apologize for the wait.

I think Dr. Inouye is the best and I wouldn't give him up on anything and I would recommend him to anyone who wants a doctor like Dr. Inouye. He's a wonderful man. I enjoy going there and he's very gentle. I recommend him highly. Thank you.

The doctor was great but I had a hearing test with the audiologist right after, it was a little uncomfortable because she smelled really bad, like she needed a shower

Great thank you.

I trust Dr. Inouye completely. He understands my concerns and limitations and mixes professionalism and empathy with humor.

It was a very good experience