Brian E Benson, MD

Hi, Dr. Benson was very nice, very helpful, really, really a pleasure to meet for the first time. I personally would definitely go back again. The reason that I said a 9 and not a 10 for recommending to family is that the wait is really extraordinarily long. I had read online, all the reviews said this about his office, so I knew to expect it, but it seems really unreasonable to have patients wait an hour and a half on such a regular basis. There seems to me there needs to be something done about the whole scheduling process. With that said, I would go back when I knew to come with books and stuff like that. I just think that for professionalism's sake, for the office, it's better to think about how to do this. But Dr. Benson is really wonderful.

He seem knowledgeable and I was pleased with my visit. Only exception was that I was kept waiting for one hour and a half past my scheduled time.

Had 1pm appointment didn't get seen to 2:30.

I was just very disappointed in how long I had to wait in the waiting room and then how long I had to wait in the examination room. That to me was almost two hours I was there. It was too long.

Everything that I would have to say about my experiences with Dr. Benson would be positive. My only negative comment would be that you were telephone system is absolutely horrendous. It is almost impossible to reach the office.

The doctor and staff were excellent. Couldn't be happier.

Dr. Benson is a great doctor. It was a long time before the appointment, you know, before I was seen. I was waiting probably over, probably an hour and a half before I was seen. But other than that, he's a great doctor. Thank you.

Dr Benson didn't rush at all and answered my questions in a professional manner. Very caring and honest.

When I arrived for my appointment in Dr. Benson's office, I was made aware that now they're working with the hospital and he was taking my Medicare and my United

first appointment of the day and still waited 45-55 minutes to be seen past appointment time. i have previously waited over 2 hours at this office

Nice and efficient staff.

Dr. Benson is an amazing professional and I couldn't be more thankful to his commitment to his work. I have the highest regard for him and his staff as well.

Dr Benson is very personable ..informative and listens . Made me feel comfortable on my first visit with him..

Dr. Brian Benson was very great. She tried to diagnose me with the best possible knowledge that she has. So studies show that a bone spur and we are getting that issue clarified somehow. Just need to refer me to a doctor that's in my network. There is a follow-up coming up. Anyway, thank you. Bye.

professional very nice personality

My initial experience with Hackensack was in the parking lot. I have handicapped plates but there were no spaces for the disabled. Actually, There were no parking spaces of any kind. I circled around for 15 minutes until I found a spot in a remote area of the lot. I walked down quite a distance on a steep hill to the elevators which were not working. A visitor suggested I walk up two flights of stairs to the 5th floor and then cut across the parking lot to the Medical building elevators which I did. From there I waited a considerable length of time bc only one elevator was working in that bank. The entire parking experience was dreadful. I walked much more than I'm capable of, especially on stairs where I'm at risk of falling. When I left the dr, I struggled to even find my car having gone through the reverse trip using stairways and broken elevators while traversing large parking lots. Dr. Benson is a professional, knowledgeable and kind physician. MSK referred me to him. I think he's the Dr I need to recover and regain my health; however, I don't want to ever again deal with the parking situation. Is there valet parking? Or a solution to this problem?

My Appt was for. 11:00 am I WAIT FOR ONE HOUR AND HALF , I was ready to live the place then doctor came and told me that I got to see an especialist for the ears

Yes, just comment I have is Dr. Benson is one of the best doctors and I've seen many that I have ever dealt with. His bedside manners are great. He's trying to get you in on time and even get you in when it's rough for him to do is excellent. He's just an all around excellent doctor. I have nothing but Good things to say about him and I would recommend him to anybody. In fact, I have. And I will continue to do so. That's about it. Thank you.

The wait to see Dr. Benson is deplorable. Over an hour every single time. It's a shame.

One hour and one half waiting and I was the first appointment in the morning

Dr. Benson was great. He spent a significant amount of time with me and was very thorough in his examination. He also provided good recommendations to help me feel better. The only con was that I waited for about an hour in the waiting room before being taken in for my appointment.

The only complaint I have about the office visit that I had with Dr. Benson is the wait time. I waited close to two hours. I waited an hour and 50 minutes. No one came out to tell me, give me an update. Other than that, he's awesome.

I have been a patient of Dr. Benson for a number of years and I never had to wait to see him. He was always on time. The most I waited was 10 to 15 minutes. I waited 2 hours and that unacceptable. I don't believe to was his fault however if falls back on him which is unfortunate

I had a very good visit with Dr. Benson. He was very good. He's going to find me a neurologist for motion problems. So I'm waiting for his phone call. But the only problem is to get an appointment with him is very hard. But I was glad I got it and I waited.

Great Bedside Manor.

Well, excellent doctor, excellent officer. Everything works good, well, everything's good and greatly appreciated. And I had some issues and they've been pretty much helped to get them solved. So Dr. Benson is an officer great. Thank you.

Well, I feel very grateful. The care was first-rate. I was there through my son because I don't speak English, but he gave me all the necessary information, and I would recommend the doctor. Thank you very much.

I waited almost 2 hours to see the doctor

Very professional, kind ! Very intelligent and very kind Dr!

Always thorough and complete

Dr. Benson is excellent; however, the repeated delays and extended waiting times at each visit have been very concerning. During my most recent appointment, I waited over an hour past my scheduled time without any explanation or communication from the staff, which felt unprofessional.

always excellent service, trustworthy, knowledgeable.

Hi, doctor visit was nice. Doctor was listening to my problem carefully and he addressed everything but the wait time was too much. I waited almost one hour outside, more than one hour and inside hardly 15 minutes. So overall it took two hours for me to finish the entire thing. So I would request you to improve the wait time on the bedside manner so that it Time is very precious for everyone, so you should focus on that. Thank you.

I met the doctor the second time I used his services. I think he's a very professional person, extremely kind, a great listener, and he listens very humanly, and I really like his care. He's a great professional. I think I'm in good hands. Thank you.

Dr. Benson is terrific. I think he is great. I recommend him highly to anyone. And that's all I can say. Thanks.

We have experienced many delays with various Drs...we understand emergency issues..but scheduled visits need to be 9lanned more efficiently..my husband is tired and ill and waiting for hours is difficult..thank you

My first visit with Dr Benson was excellent, right from the intake Nurse who prepared us for him. She was exceptional and thorough and put us at ease. Dr Bensons personality put me and my husband in a very comfortable place. He is not only compassionate and caring, he explains in detail and simplicity. My whole experience was wonderful and I will highly recommend him to anyone who is looking for his specialty.

Dr. Benson is always listening and responding to all of my concerns. He seems genuinely concerned about my wellbeing and always makes me feel welcome and comfortable. Would highly recommend

Doctor Brian Benson is an excellent physician. He was extremely knowledgeable and explained clearly my health concerns.

Dr Benson is a caring and professional doctor. He has helped me with my problems every time.

The staff and Dr. Benson were all kind and courteous, and Dr. Benson was very receptive, very kind, and very understanding of my health condition. He expressed concern, and I found that he was helpful.

This Dr is the best.

Great doctor--

No improvement. Dr. Benson is the best ENT regarding Botox treatment. Thank him. He's terrific.

Honestly he was very informative and made me and my family so comfortable. I really wish he was a little closer. I definitely would send people to him .thank you for the opportunity to see him.

My appointment was 2.30 p.m. And I get there before 2.30 p.m. And they took me at the last moment, like 4 p.m because my transportation was coming to pick me up. That's why he doesn't give me time for nothing. And that's why I'm very unhappy because it's like I miss, I didn't want, it's like I didn't see no doctor. No time to talk, no time for nothing. I'm sorry.

I think that Dr. Benson is a very good doctor. I think that he does a wonderful job. The only complaint I have is that it's just that sometimes he gets very, very busy. And that's understandably because he's such a good doctor. And the wait time can be a little excruciating. Other than that, it's well worth the go though. Thank you.

I appreciate Dr. Benson's sensitivity to my needs and his willingness to refer me to another provider who recently joined the faculty and uses a different technique for the procedure I need. Dr. Benson didn't need to do that but he told me I'm a good candidate for this new technique which will require less recovery time and have less risk to my teeth. I'm a trumpet player, and so is Dr. Benson. He understands. Thank you, Dr. Benson!

excellent

The best doctor, Dr. Benson, is human. He explains everything.

great dr Very professional- thxx!!

Dr. Benson is very professional, knows all the ins and outs of all the different procedures, makes you feel comfortable. His staff is also great. Everyone in the office is awesome, very respectful, very helpful. Want to make sure you have the most pleasant experience possible there. All around a smooth, great experience. Heck, they even offered to validate parking as soon as I got in there. So great staff, great people, great doctor. Yeah, the best. Thanks.

Thank you for your concern and thanks to dr. Brian . Keep up the good work .

Just Dr. Benson and the people in his office were wonderful, very professional and terrific people. Thank you.

Dr. Benson is outstanding

Excellent doctor. He saw me on time for my appointment, answered all my questions, and helped me with my medical problem. Thank you.

Very pleased with the doctor and the staff

It took me a few days to get in touch with Dr. Benson's office in regards to me having an appointment to have my hearing checked. I do not know what type of service or outside services that you are using, but it is horrendous and it should be looked at and examined and changed.

I thought he was extremely informative, learned and gentle. I was very impressed.

Dr Benson was great!

Dr. Benson was great, very professional, answered all my questions, definitely would recommend him. The big problem was the wait time. I had to wait a very long time in the waiting room before I went into the doctor's room. Thank you.

He was a very good Doctor. I recommend him to family and friends. Even my daughter who came with me to the visit was impressed.

I waited over an hour to be seen.

Provider is caring and compassionate

Dr. Benson was Great!

Dr. Benson is very easy to speak with. He understands the questions you're asking and he seems very genuine and he cares about whatever you think your problem is and gives great answers. Wonderful doctor.

he was very kind ,thorough, and knowledgeable

Office was busy so I was alright with the wait time.

Yes, Dr. Benson's office and Dr. Benson is really easy to work with and it's greatly appreciated and explains everything really clear and is really, you know, working on helping me out here as far as my situation. Thank you.

My recent experience with Dr. Benson and his office was remarkable. The staff is friendly and eager to help. Dr. Benson is a compassionate and knowledgeable physician. He quickly built my trust and I felt that he sincerely cared about me and my healing.

The provider was excellent, excellent and if I needed to I would go back again. Thank you.

Dr Benson and staff were very nice. Staff was able to get me an appointment same day.

Dr Benson is the reason I have my voice back! After seeing several other ENT's, Dr Benson discovered my paralyzed vocal cord and was able to treat it so that my voice came back and my cough subsided! I trust him immensely, and value his knowledge, professionalism, and caring nature!!

Dr. Benson is always up to date with the latest treatments available.

An exceptional, well-rounded, and attentive physician with knowledge and the patience that is required to address concerns. All round, definitely will return for continued care.

Excellent empathic surgeon.

The doctor who treated me was very professional. They were all very kind and everything was good. Thank you very much. Bye.

Dr Benson is an excellent, caring , knowledgeable provider

Dr Benson made me feel comfortable. He had a quiet calm demeanor which put me at ease.

Dr. Benson is an excellent Dr, but I wait more than 1 hour to be seen. At one point the secretaries didn't know if I was waiting for someone who was seen by the doctor. So I have to tell them that I was waiting to be seen.

Thanks. I enjoyed relatively the visit with Dr. Benson. What I don't like is the need to answer all of your questions after every visit. I do it once a year. That's good enough. Thank you.

Trying to get the first appointment was a monumental task. It took no less than 5 phone calls. The call screening process is terrible. However while sitting in the waiting area for my 1st appointment, the receptionist seemed to be able to make a personal call?!? Someone should address the appointment scheduling process.

Dr. Benson listened to my concerns carefully. He was very knowledgeable of my condition He provided excellent care.

My experience with Brian was extremely positive. This is the first time I'd ever seen an EMT. And I had some very kind of open-ended questions. He was a really good listener. And he gave me a lot of solutions and things to try and kind of a path if what I'm experiencing gets worse. I'm very happy I went to the OCM, and I'm happy that I have established a relationship. So thanks a lot.

Dr. Benson is outstanding in what he does. He keeps me able to do all the things I want to do by keeping me breathing. He's wonderful. I would send anyone to him with complete confidence, and I would miss him dearly if he were no longer available. I hope he stays at Hackensack, and I look forward to visiting him anytime I am having difficulties. He's wonderful. Thank you.

Really not much to say, but I think Dr. Benson is one of the best doctors I have ever come across and I've been to many doctors. He's very clear on what he tells you. He puts me in whenever he can, whenever I ask him, in fact, he always finds a way. I rate him a 10 with no problem and if there were such other numbers higher, I would rate him higher. He's a very good doctor, bedside manners, he listens very clearly. I can't say enough about him. So that's the only comments I have. He's very, very, very good. He's a skilled doctor. So I thank the Lord for people like him, other doctors could learn a lot from him, if that was possible. Anyway, I appreciate him.

It was a great experience and great team !

I have many friends and relatives who are doctors. Dr. Benson is a great doctor!

He is the best

Dr. Benson is not only an expertise doctor in his field of ENT, he is a kind human being that listens to everything & he is very gentle. He looks at you when he speaks & when you speak to him. He knows his patients, Definetly not a number.. Dr. Benson values his relationship with you. If you need a call back for whatever reason he is 1 doctor that will & that is extremely important with me. I have the Bestie of the Best for my ENT. A doctor such as Dr. Benson lives what he does & really Cares... Thank you Dr. Benson FYI... His staff in his office that work side by side with him & for him are so pleasant when calling there...They are Awesome & Very Accommodating. Thank you Girls & Guys Every office affiliated with Hackensack there should be like this office.

Everything was good at the doctor's office except for the parking. Terrible.

Great experience and very professional doctor. Very happy with his knowledge and guidance regarding my medical condition.

Dr Benson is a professional in every aspect. He listens, is extremely knowledgeable about his specialties and takes the time to explain what he finds with patients. I think Dr Benson is THE BEST DR I have ever dealt with in the field of medicine. He also has a terrific staff in his office. I cannot say enough about the wonderful experience I had in my office visit with Dr Benson yesterday. He truly represents what all Drs in medicine should be. THANK YOU DR BENSON AND STAFF ...